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Resume

Experience

Jan 2025 - Present

Operational Technology Engineer II

Global Operations Technology

Smith & Nephew Inc.

Mansfield, MA

  • Owned end-to-end discovery, requirements synthesis, information architecture, and initial delivery of OT Library, designing the foundational UX structure and content models for a centralized internal platform cataloging manufacturing applications across global sites and shipping a v1 foundation

  • Led user-centered design and workflow optimization for enterprise SaaS applications used by manufacturing, quality, and engineering teams across global sites, translating operational needs into intuitive user flows and interface designs.

  • Conducted cross-functional discovery and usability analysis with operators, engineers, and IT partners to identify workflow friction, cognitive load, and adoption barriers in digital manufacturing tools.

  • Designed and iterated wireframes, interaction flows, and interface concepts for web and tablet-based applications, balancing usability, security, data integrity, and compliance constraints.

  • Established and standardized UX patterns and interaction guidelines to improve consistency, accessibility, and scalability across internal digital platforms

Jan 2023 - Dec 2024

Digitization Engineer I

Global Operations Technology

Smith & Nephew Inc.

Mansfield, MA

  • Supported the digitization of manufacturing and quality workflows by translating manual processes into digital applications and dashboards used across multiple global sites.

  • Collaborated with manufacturing, quality, and engineering teams to define system requirements, data architecture, and user workflows for internal tools.

  • Contributed to agile development efforts, supporting sprint planning, backlog refinement, and validation activities for user-facing applications.

  • Evaluated and implemented data visualization and IIoT-enabled solutions to improve how users access, interpret, and act on operational data.

  • Contributed to initiatives projected to deliver $300K–$500K in annual cost savings and 20–30% reductions in task time through improved system efficiency and usability.

Sep 2021 - Dec 2021

Supplier Engineering Co-op

Manufacturing

  • Improved internal workflows by analyzing manufacturing and supplier data to identify process inefficiencies and support data-driven decision-making across engineering teams.

  • Led root-cause and process improvement initiatives that reduced material and supplier costs by approximately 20%, working cross-functionally with quality and manufacturing stakeholders.

Insulet Corporation

Acton, MA

Education

Jan 2024 - Dec 2025

Bentley University

Master of Science in Human Factors in Information Design

Waltham, MA

Sep 2018 - Aug 2022

Wentworth Institute of Technology

Bachelors of Science in Biomedical Engineering

Cum Laude

Boston, MA

Professional skillset

Entrepreneurial Mindset

Receptive

Continous Learning

Teamwork & Collaboration

Creativity & Critical Thinking

Empathy

Technical skillset

Figma

Information Architecture

Prototyping

Agile Project Management

SaaS Platforms

Digitization

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