Resume
Experience
Jan 2025 - Present
Operational Technology Engineer II
Global Operations Technology

Smith & Nephew Inc.
Mansfield, MA
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Owned end-to-end discovery, requirements synthesis, information architecture, and initial delivery of OT Library, designing the foundational UX structure and content models for a centralized internal platform cataloging manufacturing applications across global sites and shipping a v1 foundation
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Led user-centered design and workflow optimization for enterprise SaaS applications used by manufacturing, quality, and engineering teams across global sites, translating operational needs into intuitive user flows and interface designs.
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Conducted cross-functional discovery and usability analysis with operators, engineers, and IT partners to identify workflow friction, cognitive load, and adoption barriers in digital manufacturing tools.
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Designed and iterated wireframes, interaction flows, and interface concepts for web and tablet-based applications, balancing usability, security, data integrity, and compliance constraints.
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Established and standardized UX patterns and interaction guidelines to improve consistency, accessibility, and scalability across internal digital platforms
Jan 2023 - Dec 2024
Digitization Engineer I
Global Operations Technology

Smith & Nephew Inc.
Mansfield, MA
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Supported the digitization of manufacturing and quality workflows by translating manual processes into digital applications and dashboards used across multiple global sites.
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Collaborated with manufacturing, quality, and engineering teams to define system requirements, data architecture, and user workflows for internal tools.
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Contributed to agile development efforts, supporting sprint planning, backlog refinement, and validation activities for user-facing applications.
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Evaluated and implemented data visualization and IIoT-enabled solutions to improve how users access, interpret, and act on operational data.
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Contributed to initiatives projected to deliver $300K–$500K in annual cost savings and 20–30% reductions in task time through improved system efficiency and usability.
Sep 2021 - Dec 2021
Supplier Engineering Co-op
Manufacturing

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Improved internal workflows by analyzing manufacturing and supplier data to identify process inefficiencies and support data-driven decision-making across engineering teams.
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Led root-cause and process improvement initiatives that reduced material and supplier costs by approximately 20%, working cross-functionally with quality and manufacturing stakeholders.
Insulet Corporation
Acton, MA
Education
Jan 2024 - Dec 2025
Bentley University
Master of Science in Human Factors in Information Design

Waltham, MA
Sep 2018 - Aug 2022
Wentworth Institute of Technology
Bachelors of Science in Biomedical Engineering
Cum Laude

Boston, MA
Professional skillset
Entrepreneurial Mindset
Receptive
Continous Learning
Teamwork & Collaboration
Creativity & Critical Thinking
Empathy
Technical skillset
Figma
Information Architecture
Prototyping
Agile Project Management
SaaS Platforms
Digitization